Practice manager responsible for scheduling, patient flow, and team leadership at AGAPLESION BETHESDA KRANKENHAUS. Focus on optimizing care processes and supporting quality management initiatives.
Responsibilities
You drive our outpatient clinic at full speed: appointment planning, patient flow, team coordination — everything runs smoothly thanks to you.
You lead and plan the clinic team and ensure that everyone is in the right place at the right time.
You optimize processes, further develop structures and constantly find ways to improve the care we provide to our patients.
You act as the interface between patients, physicians, the team and administration — strong in communication and always ready to listen.
You support quality management and internal projects and ensure smooth, site-wide operations.
Administrative tasks such as billing, invoice management or correspondence are familiar to you.
Requirements
Completed training as a Medical Assistant (MFA) or qualified nursing professional and/or further training in practice management
Experience organizing clinic sessions/appointments and ideally in team leadership
Strong organizational skills, sense of responsibility and an independent working style
Empathy and strong communication skills — you know how to interact with patients, colleagues and physicians
Quality awareness, flexibility and reliability
Confident handling of IT systems, ideally practice management software
Good German language skills, both written and spoken
Benefits
Salary according to the KTD collective agreement
Company pension plan
30 days of vacation
Subsidies for JobRad (company bike) and the Deutschlandticket (public transport pass)
HanseFit – sports, wellness & relaxation
Opportunities for professional development and further training
A great team, flat hierarchies and short decision-making paths — collaboration that’s enjoyable
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