Customer Support Specialist managing German client inquiries with a hybrid work model from Berlin. Supporting clients via phone and ensuring diligent documentation in the CRM system.
KG
Hybrid Customer Service Representative (Inbound) – Renewable Energy
Posted yesterday
About the role
- Customer Service Representative assisting clients with questions on renewable energy products. Providing help via phone and email communications.
Responsibilities
- First point of contact for customers via phone and email
- Handle inquiries and find solutions
- Provide reliable communication and follow-up feedback
Requirements
- Minimum 1 year of hands-on experience in phone-based customer contact
- Interest in sustainable technologies
- Proficient in using digital tools
Benefits
- 28 days annual leave
- 5 days workation per year
- Subsidy for Wellpass and contributions to the company pension scheme
- Exclusive discounts on our products
- Modern, light-filled office
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Budget Support Specialist providing comprehensive budget - related support to various offices at Rice University. Collaborating with diverse stakeholders while enhancing budget planning and analysis.
New Systems Coordinator handling customer service in HVAC and plumbing industry for Trademasters. Overseeing schedules, customer inquiries, and installation coordination for residential and commercial needs.
Head of Workforce Planning at Xero focused on optimizing Customer Experience resources and implementing AI - driven workforce strategies. Leading a global team and enhancing operational efficiency.
Customer Care Specialist providing exceptional support for inquiries from Germany, Switzerland, and Europe. Collaborating with teams and enhancing customer experience.
Customer Service Representative overseeing order management and customer engagement with SAP proficiency. Responsible for resolving inquiries and maintaining relationships with high - volume clients.
Customer Experience Representative managing buyer inquiries through chat across e - commerce platforms. Ensuring customer satisfaction and collaborating with internal teams for optimal service.
Customer Service & Operations Credit Analyst managing customer inquiries related to lending operations. Investigating queries and providing resolutions while supporting process improvements within the team.
Customer Service Specialist providing support for Italian - speaking clients via phone and email. Responsible for managing orders and ensuring high - quality customer service in a hybrid work environment.
Customer Support Manager engaging B2C clients across various platforms. Assuring customer satisfaction and coordinating product related inquiries in Mannheim startup environment.