Hybrid Key Account Manager – Marketplace, Existing Accounts

Posted 4 hours ago

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About the role

  • Marketplace New Account Manager at Leroy Merlin managing a portfolio of top sellers. Driving performance, providing strategic guidance, and building long-term client relationships in an omnichannel retail environment.

Responsibilities

  • Manage and grow a portfolio of top sellers, driving performance through key marketplace levers (promotions, visibility, ads, inventory, etc.).
  • Provide strategic guidance to help clients reach their business objectives and maximize sales.
  • Analyze performance data (sales, traffic, conversions) to identify growth opportunities.
  • Work closely with Marketing, Operations, and Customer Support to improve account performance.
  • Build long-term, trust-based relationships that ensure high client satisfaction and retention.
  • Implement visibility, optimization, and advertising strategies to enhance seller results.
  • Prepare performance reports with insights, recommendations, and action plans.

Requirements

  • At least 4 years of experience in e-commerce, marketplaces, FMCG, or retail.
  • Strong commercial, analytical, interpersonal, and relational skills.
  • Highly organized, results-driven, and proactive with strong ownership.
  • High English level and fluency in Spanish (spoken and written).
  • Bachelor’s or Master’s degree in Business, Engineering, or related field.

Benefits

  • A dynamic, international work environment recognized by Forbes as one of the best places to work.
  • Tailor-made training programs, including a Marketplace Bootcamp and Store Discovery training, to support your professional growth.
  • A culture that encourages initiative, innovation, and active participation in our digital & omnichannel transformation.
  • The opportunity to build and manage your own portfolio of vendor partners joining our Marketplace.
  • Hybrid working model.
  • National and international team-building activities that strengthen team connection and collaboration.

Job title

Key Account Manager – Marketplace, Existing Accounts

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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