Hybrid Senior Deal Desk Advisor, Sales Operations

at Boomi

• Job title: Senior Deal Desk Advisor, Sales Operations
• Job type: Full Time
• Experience level: Senior
• Salary: CA$109,000 - CA$136,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SFDC
• Location requirements: Hybrid, Vancouver, Canada

About the role

• Deal Desk Senior Advisor focusing on sales operations optimization at Boomi. Ensuring compliance and performance in a hybrid work environment.

Responsibilities

• Review Deal structures, focusing on non-standard (and only working standard deals during peak times)
• Ensures deals meet all criteria prior to sending documentation to the sales organization, driven by SFDC and CPQ.
• Researches customer or order problems, and delivers solutions working cross-functionally to resolve.
• Develops internal processes that speed up the review of deals and ensures that all SLA’s are met or exceeded.
• Assists sales makers with new tool navigation and usage.
• After working hours commitment required at month, quarter and year end periods
• Cross training in other areas within the RevOps team which will include learning how to support channel/partner operations, compensation, business analytics, and other areas within the business
• Supports sales analysis, reporting and special projects to enable change.
• Documents all internal processes and procedures to ensure minimal audit risk
• Creates and supports sales enablement efforts on deal processes including participating in Sales New Hire training.

Requirements

• At least 5-7+ years’ experience in a Deal Desk, Deal Management, Sales Operations function or similar responsibilities supporting a mid-to-large scale multi-geographical hi-tech Sales Organization
• Multiple years of expertise using SalesForce CRM and CPQ is required. Deep experience of Microsoft Office Suite required, specifically Excel. Knowledge of other CRM tools is valuable.
• Demonstrated ability to define, refine and implement sales processes, procedures and policies
• Exceptional financial, analytical and communication skills, including written, verbal and presentation skills
• Highly organized, strong problem-solving/troubleshooting skills, capable of multi-tasking in a fast-paced and high-stress environment, and excellent cross group collaboration skills
• Bachelor’s degree is required, MBA a plus.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options