Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
About the role
- Customer Partnership Manager responsible for nurturing customer relationships in energy sector. Driving long-term satisfaction and sustainable revenue growth with strategic account development and collaboration.
Responsibilities
- Act as the primary contact for existing customers, ensuring continuous satisfaction and increasing customer loyalty.
- Proactively identify expansion opportunities, conduct contract negotiations, and leverage potential to drive revenue growth.
- Regularly analyze customer needs, conduct business reviews, and develop tailored strategies to maximize your customers’ success.
- Work closely with Customer Success, Product Management, and Sales teams to effectively fulfill customer expectations and objectives.
Requirements
- Experience in commercial controlling and reporting, ideally in the context of energy, industry, or SaaS.
- Basic understanding of energy sector concepts (e.g., energy procurement, cost structures, efficiency potentials).
- Strong proficiency in MS Office / MS Teams, particularly PowerPoint (presentations) and preferably Excel (data analysis).
- Experience in structured project organization and documentation, e.g., using tools like Jira, Confluence, or similar systems.
- Strong customer focus, empathy, and a confident, professional presence.
- High attention to detail and reliability in day-to-day operational tasks.
- Strong presentation skills and communication ability — including at management level.
- Ability to detect customer challenges early, communicate them clearly internally, and track their resolution.
- Enjoy shaping and continuously improving structure, transparency, and processes.
Benefits
- Purpose-driven tech: Work on real challenges of the energy transition and develop sustainable solutions that have a tangible impact for energy-intensive companies.
- Flexible & modern workplace: Benefit from flexible working arrangements, agile methods, and an open team culture with flat hierarchies.
- Room for growth: We provide time and space for your personal and professional development — through training, conferences, and exciting innovation projects.
- Tech stack & innovation: Work with a modern software platform and data-driven approaches — close to product, market, and customers.
Job title
Job type
Experience level
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Not specified
Degree requirement
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