Responsible for implementing and supporting healthcare applications while collaborating closely with end users and maintaining existing systems. Leading troubleshooting efforts, optimizing application performance, and ensuring user needs are met.
Responsibilities
Responsible for implementation and support of applications
Works closely with end users to troubleshoot and correct problems relating to applications
Assists with conversions to and implementations of software products
Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products
Maintains and supports specified installed applications software products
Demonstrates leadership skills in all job responsibilities
Works collaboratively with users/stakeholders in assigned areas in the design and implementation of new or optimized applications
Designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization
Troubleshoots interface issues between systems and between vendors
Develops and executes tests scripts based on future state workflows and software enhancements/fixes
Requirements
Associate's Degree
2 or more years of experience in a healthcare setting OR 6 years' experience as Application Analyst in lieu of Associate's degree
Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application
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