Senior Global Product Manager/Owner leading feature delivery and product strategy in an Agile healthcare environment. Collaborating across teams to enhance product roadmaps and market readiness.
About the role
- Product Manager at Kami enabling customer-loved features for a digital classroom platform. Collaborating with teams to improve user experiences and drive product growth.
Responsibilities
- Define and own the product strategy — Have a customer centric mindset, identifying customer pain points, emerging trends, and market opportunities to inform product direction.
- Translate requirements into clear user stories, acceptance criteria and success metrics.
- Balance user needs, technical feasibility, and commercial goals.
- Ensure the product delivers meaningful value to users, differentiates in the market, and contributes to the company’s long-term strategy and success.
- Own product delivery and execution — Frame the product strategy into delivery, and manage the delivery until the product is released
- Maintain and prioritize the product backlog, ensuring it reflects that latest business needs and market conditions
- Own the delivery progress and navigate roadblocks and risks effectively to meet timeline milestones
- Partner cross-functionally — Work closely with product marketing, UXUI designers, and engineers to define problems, scope solutions, and develop detailed requirements for new features and product improvements.
- Establish team delivery cadence and rituals, facilitating these as required
- Communicative effectively with stakeholders on product updates, milestones, and performance metrics
- Provide training and support to sales, marketing, and customer support teams.
- Product launch and adoption — Plan and execute product launches in collaboration with marketing and sales teams.
- Develop go-to-market strategies and materials including support content.
- Monitor product performance and user feedback, implementing improvements as neede
- Data-driven mindset — Approach problems and solutions with a data-driven mindset, researching and qualifying our understanding to inform continuous improvements.
- Use data to definite and monitor success metrics, synthesize quantitative data, user research, and stakeholder input to inform the strategic roadmap, balancing short term delivery with long term growth.
- Monitor the overall business & customer data to understand the performance of the product and measure success
- Analyze product performance data to identify areas for improvement.
Requirements
- Degree, or equivalent experience, in Computer Science, Business, Marketing or a related field.
- 3+ years of experience as a Product Manager/Owner within a SaaS or edtech environment.
- Strong knowledge of UX, accessibility and driving B2C and B2B product growth
- Proven ability to deliver successful products with product management best practices.
- Customer-centric mindset with a passion for delivering exceptional user experiences.
- Ability to think strategically and execute methodically.
- Excellent communication (written and verbal) and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.
- High level of initiative and self-motivation, and fun to work with!
Benefits
- Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
- A strong mission ; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe
- Happy customers : Helping thousands of schools worldwide through the digital transformation of education for the 21st century. Just read our reviews.
- Huge potential: Already used by 70M users in 175 countries. One of the most popular and fastest-growing EdTech platforms worldwide.
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