Hybrid Head of Engineering, Demand

Posted 14 hours ago

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About the role

  • Head of Engineering leading demand-side engineering teams for JustPark's UK platform. Focusing on team development, delivery, and AI-assisted practices in a hybrid environment.

Responsibilities

  • Lead, coach, and develop a team of approximately 15–20 engineers across multiple squads, including Tech Leads and Senior Engineers
  • Conduct regular 1:1s, performance reviews, and career development conversations
  • Have the hard conversations: give direct, constructive feedback and hold people accountable to high standards
  • Foster a culture of ownership, psychological safety, and continuous improvement
  • Recruit and onboard engineering talent as the team scales, raising the bar with each hire
  • Champion engineering wellbeing and sustainable pace, intervening early when teams are at risk
  • Own engineering delivery across the Demand domain-ensuring work is planned, tracked, and shipped on time and to a high standard
  • Deeply involved in delivery mechanics, not just high-level steering
  • Drive delivery predictability through disciplined sprint execution, clear capacity planning, and proactive risk management
  • Establish engineering metrics (DORA or equivalent) that give leadership and squads clear visibility into delivery health.
  • Establish clear reporting cadences so that delivery progress, blockers, and risks are visible to leadership at all times
  • Drive a quality-first engineering culture
  • Own incident response with clear SLAs and ensure post-mortems drive real improvement
  • Reduce bug volume and improve resolution times through systematic root cause analysis
  • Champion observability, monitoring, and alerting across all Demand systems
  • Balance feature work with technical health
  • Work in lockstep with the Head of Product (UK) & Head of Engineering (Supply) to align on product and engineering priorities such as delivery trade-offs and platform consistency
  • Partner with Commercial, Operations, Marketing, and Data teams to ensure engineering initiatives deliver business outcomes
  • Present engineering progress, metrics, and risks to senior leadership clearly and regularly
  • Champion the adoption of AI assisted development tools (Claude Code, agentic coding workflows) across your engineering teams - set expectations, remove blockers, and measure impact
  • Help shape the cultural shift: encourage experimentation, reduce fear of new workflows, and ensure the team sees AI tooling as an enabler rather than a threat

Requirements

  • 8+ years in software engineering with at least 3+ years in engineering management, leading teams of 10+ engineers
  • Leadership-first mindset - you identify primarily as a people leader and delivery driver, not as an architect or IC who also manages
  • Proven track record of building high-performing teams - hiring, coaching, developing, and when necessary, performance managing - you’re comfortable with difficult conversations and give feedback that lands
  • Delivery excellence - you've run teams that ship predictably, with clear sprint discipline, capacity planning, and visible progress tracking. You've also built or improved incident response processes and on-call cultures.
  • Engineering metrics experience - you've implemented DORA metrics or equivalent tooling and used them to drive real improvement (not just dashboards)
  • Mobile app engineering oversight - experience leading teams building and shipping native iOS and Android applications at scale
  • Technical fluency - you can engage meaningfully with engineers on architecture, system design, and technical trade-offs - you don’t need to write the code, but you need to understand it
  • AI-forward mindset - genuinely excited about AI-assisted development and its potential to transform engineering productivity; you’ve started experimenting with or rolling out tools like Copilot, Claude Code, Cursor, or similar in your teams
  • Bonus experience
  • Experience in marketplace, ecommerce, or consumer platform businesses
  • Background in mobility, location-based services, or payments
  • Familiarity with PHP Laravel, TypeScript, Golang, React, or AWS/GCP ecosystems
  • Experience with compliance-heavy environments (PCI, SOC 2, Cyber Essentials Plus)
  • Previous experience in organisations transitioning from founder/technical-led engineering to professional engineering management
  • Startup or scaleup experience, operating with pace, ambiguity, and resource constraints

Benefits

  • Generous holiday policy: 25 days + bank holidays + managers can grant up to 5 extra days for high performance (total of 38 days a year)
  • Free lunch on all office days via Feedr with daily meal choice
  • Free snacks & drinks on all office days
  • Private Medical Insurance with Vitality
  • Life assurance through YuLife
  • £25 credit for eye tests per year
  • Free O2 concert tickets through our partnership with the O2
  • £50 parking credit per month via JustPark
  • Cycle-to-work salary sacrifice scheme
  • EV salary sacrifice car scheme via Octopus Energy
  • Enhanced parental leave with 6-months enhanced maternity leave and 4 weeks fully-paid paternity leave
  • Help finding great childcare with funded hours via Koru Kids
  • Competitive pension offering with standard and salary sacrifice options
  • Quarterly away days with the whole UK team
  • Quarterly team social budget
  • Social activities and celebrations on our gorgeous rooftop in King's Cross

Job title

Head of Engineering, Demand

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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