Senior Engineering Manager leading AI - first product experiences at Mixpanel. Guiding engineers to grow and build infrastructure for customer - facing applications.
About the role
- Engineering Manager leading teams at Five9 to develop scalable microservices. Facilitating innovation and collaboration in cloud contact center solutions for a global customer base.
Responsibilities
- Be part of the Outbound Campaigns Team, focused on building the next generation outbound campaigns management features in the public multi-cloud and hybrid-cloud solutions.
- Lead, mentor, and develop a team of engineers, fostering a culture of collaboration and innovation.
- Oversee the design, development, and execution of engineering projects, ensuring quality, timelines, and budget compliance.
- Provide technical guidance and mentorship to engineers on the team
- Conduct code reviews and ensure high code quality and standards adherence
- Identify technical debt and propose and implement solutions for improvement
- Stay updated on emerging technologies and best practices in software engineering
- Collaborate with cross-functional teams like Product, Quality, Ops and other development teams to drive technical initiatives forward
- Conduct performance evaluations, set career development goals, and support professional growth for team members.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred)
- 12 + years of experience in designing and developing distributed, and scalable systems, with at least 3 years in a leadership or management role
- Experience in breaking down monoliths into microservices with an emphasis on resiliency
- Proven experience managing and scaling engineering teams.
- Excellent problem-solving, communication, and leadership skills.
- Familiarity with Agile methodologies, DevOps practices, and modern engineering workflows.
- Experience working with cloud platforms, CI/CD pipelines, and scalable architectures is a plus
- Strong problem-solving skills and ability to think strategically
- Excellent communication and collaboration skills
- Ability to thrive in a fast-paced and dynamic environment
- You understand what it takes to run mission critical software in production.
Benefits
- Five9 Shares
- Bonus Scheme
- 10% Flexi Benefit
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Engineering Manager building AI - first product experiences from inception to global scale. Leading a product engineering team and driving innovation at Mixpanel.
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