Manager, Microsoft Copilot and Copilot Agents leading design, deployment, and scaling of AI technologies at Johnson & Johnson. Ensuring responsible use and adoption across the enterprise.
Responsibilities
Lead the design, deployment, and scaling of Microsoft Copilot and Copilot Agents across the enterprise.
Champion innovation, drive adoption, and ensure the responsible use of AI technologies.
Develop and maintain a comprehensive understanding of the Copilot architecture.
Collaborate proactively with Business Technology teams.
Design, develop, and execute Proofs of Concept (POCs).
Contribute to the development of governance frameworks for Copilot Agents.
Engineer prompts and workflows tailored to specific business scenarios.
Provide technical support by troubleshooting issues and maintaining comprehensive documentation.
Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments.
Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents and related environments.
Contribute to the implementation of agent lifecycle management processes.
Requirements
Bachelor’s degree or equivalent experience is required; an advanced degree is preferred.
A minimum of 10 years of overall professional IT experience.
At least 5 years of hands-on work with Microsoft 365 services (e.g., SharePoint, Teams) or related cloud technologies.
Strong knowledge of Microsoft Copilot suite, Power Platform, Graph API, Azure, Entra ID, Purview, and related technologies.
Working knowledge of DevOps, Agile, and ITIL frameworks is preferred.
Demonstratable experience in compliance standards including GxP, PIIT2/T3, HIPAA, SOX, and related processes such as testing and reporting is preferred.
Experience in connecting to business systems and orchestrating multi-step workflows.
Proven ability to instrument adoption metrics and leverage insights to inform training initiatives or drive product improvements.
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