Bilingual Customer Service Representative for Auto Claims supporting customers in English and French. Engaging with inquiries and processing claims while ensuring quality service and support.
About the role
- Customer Care Coordinator in Amplar Health delivering empathetic support and coordinating programs. Responsible for handling queries and liaising with clinical staff, working independently and collaboratively.
Responsibilities
- Handle incoming queries via phone, email, fax, and digital channels
- Perform admin and data entry tasks using Microsoft Office
- Liaise with clinical staff and track referrals
- Provide accurate info on Amplar Home Health programs
Requirements
- Passion for helping others
- Experience in phone-based customer service
- Strong communication skills
- Ability to remain calm under pressure
- Experience with Microsoft Office and multiple systems
Benefits
- Health insurance
- Flexible work options
- Employee networks for connection and advocacy
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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