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About the role
- Referral Manager enhancing veterinary referral experiences for clinics and veterinarians at AniCura. Focused on operational excellence in a high-impact environment.
Responsibilities
- Own and elevate the national referral experience
- Partner with clinics to create a seamless referral process
- Implement and optimize the referral portal and reception policy
- Ensure easy, fast, and professional referral process for veterinarians
- Improve connection between referral and hybrid clinics
- Collaborate with the Client (Marketing) Team for website updates
Requirements
- Proven experience as an Operator in healthcare/hospitals/Veterinarian or similar
- Passion for Pets and animal care
- Veterinary sector knowledge / strong affinity with veterinary medicine
- Strong relationship-building, stakeholder management and excellent communication skills
- Results-driven, focused on NPS & relationship outcomes & KPI’s
- Multi-site experience preferred
Benefits
- Competitive annual gross salary
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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