Delivery Manager responsible for leading service and change delivery for key accounts. Oversee a team to meet customer satisfaction and operational excellence in IT service management.
About the role
- Identity and Access Manager addressing complex identity and access management challenges for clients. Building relationships and mentoring teams at Protiviti, a global consulting firm.
Responsibilities
- partner with clients to solve complex business problems and provide impactful advice and solutions
- develop lasting relationships with client personnel
- foster a network within the business community
- serve as an ambassador of Protiviti in the market
- mentor, trainer, and coach to Consultants and Senior Consultants
- facilitate successful completion of project work plans
- provide solutions to complex identity and access management challenges
Requirements
- Bachelor’s degree in a relevant discipline (e.g., Management Information Systems, Computer Science, etc.)
- 5+ years working in identity and access management, either in professional services or consulting, or large (Fortune 500) organization
- Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint
- Secondary emphasis on Visio and Access
- Professional Certification such as identity vendor certifications preferred
Benefits
- medical, dental, and vision coverages
- FSA and HSA healthcare accounts
- life and accident insurance
- adoption and fertility assistance
- paid parental leave up to 10 weeks
- short/long term disability
- company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
- Choice Time Off (CTO) for vacation, personal needs, and sick time
- up to 20 days of CTO per calendar year
- up to 11 paid holidays each calendar year
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