Premium Manager responsible for executing High End field programs with wholesalers. Requires strong sales experience and the ability to drive market initiatives in Phoenix, AZ.
About the role
- Group Manager Logistics I in charge of multiple supply chain accounts for Ryder. Responsible for operational, financial goals and employee management in a fast-paced environment.
Responsibilities
- Manages the overall financial, operational and employee aspects of multiple accounts
- Responsible for the profitable retention and growth of business within his/her span of control (multiple accounts)
- Ensures that financial, employee, safety and customer satisfaction goals are met
- Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback
- Disciplinary actions, Warning Documentation (performance/disciplinary reviews)
- Performance Improvement Plans for CLS
- Identify situations that needs to be elevated to the director
- Developing direct and indirect reports
- Relevant HR Skills Training information
- Providing on-going employee feedback
- Conducting quality and effective selection of qualified personnel
- Maintaining corrective staffing levels to avoid unnecessary use of outside labor
- Creating location processes and maintaining SCLM
- Cross-training of CLS and CLC
- Customer satisfaction/problem resolution
- Review of KPI tracking and improvement
- Ensure that all staff is trained in Transportation/Distribution Management
- Improve employee retention
- Reduce number of accidents against previous year
- Ensure that unnecessary overtime is reviewed and reduced
- Collision/Team Safety Reporting follow up with LM
- Supervisor First Report of Injury reporting follow up with LM
- Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS
- Conduct on-going self-audits of location processes and individual accountabilities
- SOX invoice reconciliation to FFM designee (if highest level at account)
- SOX revenue recognition preparation FFM designee (if highest level at account)
- Invoice to customer
- Performs other duties as assigned
Requirements
- Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
- Master's degree in related field preferred
- Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- Five (5) years or more managing, leading and developing direct reports preferred
- Five (5) years or more managing large multi-level teams required
- Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
- Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
- Three (3) years or more Profit & Loss responsibility preferred
- One (1) year or more customer interaction required
- One (1) year or more managing customer KPIs required
- Some sales experience preferred
- Some multi-client experience preferred
- Knowledge of truck brokerage advanced preferred
- RD/Logistics/Transportation industry advanced required
- Ryder Safety Programs advanced required
- Ryder Financial Reporting and accounting procedures (Walker) intermediate required
- Basic PC skills (Microsoft Office) intermediate required
- RD2000 computer system advanced required
- Ryder products & services advanced required
- Ryder sales process advanced required
- Ryder pricing models advanced required
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
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