Manager of Commercial Operations collaborating across multiple teams to maximize US Hospital business unit performance. Driving analytics and pricing strategies in the generic pharmaceutical environment.
About the role
- Training Operations Coordinator at Jellyfish overseeing scheduling and logistical preparations for training sessions globally. Involved in administrative tasks, client interactions, and process optimizations.
Responsibilities
- Coordinate the scheduling and preparation of training sessions, ensuring the rooms are booked and ready, managing communications, and welcoming attendees to The Shard's training area.
- Maintain accurate course listings on the website, carrying out regular checks to spot potential issues, and monitor attendees and delegates who need to switch or cancel bookings to ensure dates, links and codes remain correct.
- Facilitate travel and accommodation arrangements for trainers delivering on-site training internationally.
- Collaborate with the sales team and clients to manage corporate bookings, from point of sale to finalisation.
- Keep organised records of bookings, invoices and session details.
- Collect and monitor feedback using SurveyMonkey to support quality improvements.
- Identify opportunities to streamline processes and enhance operational efficiency.
Requirements
- Over two years of experience in a role involving administration or coordination of multiple projects or deliverables.
- Proficient in using spreadsheets for data entry and record keeping.
- You're responsive and highly organised, ensuring accuracy in all tasks.
- You love interacting with clients, developing long-lasting relationships and adding value to their business.
- You're good at adapting strategies and plans to navigate unforeseen circumstances.
- You seek and implement solutions to streamline and automate processes.
Benefits
- You'll be eligible to join our discretionary annual bonus scheme.
- Custom Work Environment: Work flexibly between home and The Shard, and shape your day between 8:00 am and 6:30 pm with flexible working hours.
- Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
- Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.
- We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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