Hybrid Senior Business Analyst

at Jeeves

• Job title: Senior Business Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Python, SQL
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Senior Business Analyst developing data-driven credit policies and strategies at Jeeves. Leveraging analytics to optimize underwriting and strengthen customer credit management.

Responsibilities

• Lead the development of best-in-class, data-driven credit policies and business strategies: Leverage external (e.g., banking, tax, financial, credit bureau, and other) and internal performance data to develop credit policies (e.g., underwriting criteria, dynamic credit limit programs). Minimize credit loss by developing and implementing processes and procedures to identify and mitigate high-risk customers. Design and implement data-driven strategies for customer management, including policies for credit line increases, decreases, and reinstatements. Work closely with sales and business development teams to support business growth strategies while preserving effective underwriting and ensuring the appropriate application of Jeeves’ credit policy.
• Deliver advancements in data and analytics: Contribute to the development of a data and analytics framework to improve processing, underwriting, tracking, risk management, and reporting. Design and execute data-driven analyses and tracking procedures to enhance insights on credit risk at the individual and portfolio levels. Leverage predictive statistical methodologies (e.g., linear/logistic regression, segmentation analysis) to draw insights and develop business strategies. Partner with data scientists to build and leverage credit risk models to optimize credit policies and improve business performance.
• Improve credit monitoring and governance: Define key performance indicators (KPIs) for credit portfolios and build dashboards to monitor portfolio health and strategy performance. Develop and implement improvements to credit portfolio monitoring, client review tracking, management reporting, and customer risk rating assignments. Partner with product, engineering, and finance teams to create and maintain a risk-adjusted returns framework, including loss forecasting. Implement risk metric monitoring, develop risk mitigation strategies, and execute credit policies and features.
• Provide guidance and mentorship to junior analysts on the team, fostering a culture of rigorous analysis and innovation.

Requirements

• 4+ years of analytics experience within credit risk management.
• Fluent in English; Jeeves is a global company and uses English for internal communication across regions.
• Excellent written and verbal communication skills.
• Strong intellectual curiosity.
• Experience in commercial credit risk, specifically within credit cards, payments, lending, or related industries.
• Proven ability to translate complex data and model results into actionable business strategies.
• Experience utilizing alternative data sources.
• Advanced proficiency in SQL and Excel.
• Experience using Python or R for data analysis and statistical modeling (regression, clustering, etc.).