Customer Program Management Analyst role at Celestica managing customer orders and delivery issues. Building relationships and communicating customer requirements with internal teams to ensure timely deliveries.
About the role
- Senior Business Analyst responsible for engaging with stakeholders in US Healthcare domain. Analyzing data requirements and providing insights for effective decision-making.
Responsibilities
- Engage with business stakeholders to elicit, analyze, and document business and data requirements within the US Healthcare domain.
- Prepare and maintain Business Requirement Documents (BRDs), functional requirements, data requirement documents, and supporting artifacts.
- Perform data analysis using strong SQL (Snowflake or similar platforms) to validate requirements, analyze source data, and support business questions.
- Analyze healthcare claims data (medical, pharmacy, eligibility, provider) to identify trends, data gaps, anomalies, and improvement opportunities.
- Translate business needs into clear data requirements, including field definitions, logic, transformations, and business rules.
- Work closely with data engineering, reporting, and analytics teams to ensure accurate implementation of business and data requirements.
- Support UAT, data validation, and reconciliation by validating outputs against business rules and source data.
- Ensure data quality, consistency, and compliance with healthcare regulations and standards, including HIPAA.
- Provide explanations and walkthroughs of data outputs and metrics to business users to support informed decision‑making.
- Act as a key liaison between business and technology teams to ensure alignment and timely delivery.
Requirements
- Requires a BA/BS degree in Information Technology, Computer Science or related field of study.
- 6+ years of experience as a Business Analyst / Business Systems Analyst in the US Healthcare industry.
- Strong experience working with health insurance data, including any of them: claims adjudication, eligibility and enrollment, provider data, clinical data.
- Strong SQL skills for data analysis, validation, and requirement confirmation (Snowflake or similar data platforms).
- Proven experience in requirement analysis and BRD preparation, with the ability to clearly articulate business and data needs.
- Strong analytical, problem-solving, and communication skills, with the ability to interact effectively with both business and technical stakeholders.
Benefits
- Extensive focus on learning and development
- An inspiring culture built on innovation, creativity, and freedom.
- Holistic well-being
- Comprehensive range of rewards and recognitions
- Competitive health and medical insurance coverage
- Best-in-class amenities and workspaces
- Policies designed with associates at the center.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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