Hybrid Technical Community Manager

at Jagex

• Job title: Technical Community Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Lua, Python
• Location requirements: Hybrid, Cambridge, United Kingdom

About the role

• Community Manager connecting player base with developers for RuneScape. Managing Plugin Developer Program and enhancing community engagement.

Responsibilities

• Conceptualise and own the delivery of a Plugin Developer Program for RuneScape
• Act as a technical bridge of RuneScape within the development community, ensuring access to key information and ensuring our product plan serves external developer needs
• Learn our technology and coding languages to increasingly self-serve the needs of our Plugin development community over time
• Design and own events – physically and digitally – that connect our technical teams and plugin community
• Create extensive documentation and guidance to maximise the potential of external Plugin Development
• Design and maintain a developer journey into our ecosystem and supporting communities
• Regularly review and maintain our Plugin Ecosystem, ensuring our best Plugins are highlighted for discovery
• Identify gaps in community Plugin development and proactively drive executions
• Manage the Plugin Community spaces to create an optimal development environment
• Work closely with the rest of RS CM to promote and highlight Plugins that serve player needs

Requirements

• Experience in Community Management or development of games - whether as part of a studio or within passion projects / kickstarters / indie projects; relative experience in both areas is highly desirable
• Understanding of scripting languages such as LUA or Python, with a desire to deepen understanding of these languages and learn in-house tools like RuneScript
• Passion for MMORPGs and player development communities; strong familiarity with RuneScape is highly desirable
• An understanding of what builds strong community and how to execute on it
• Strong collaboration and communication skills, including proficiency at writing digestible technical documentation
• Experience managing time effectively and contributing to the timely delivery of content against internal schedules

Benefits

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!