Sales Specialist responsible for assisting sales representatives throughout the sales cycle. Supporting customer database management and generating leads to achieve sales goals.
About the role
- Assistant Sales Manager leading sales team in bath remodeling. Conducting in-home consultations and training sales representatives to maximize customer satisfaction and revenue.
Responsibilities
- **Run Sales Appointments:** Conduct in-home design consultations with residential customers seeking bath and shower remodels. Present tailored solutions that meet both design preferences and functional needs
- **Sales Training & Ride-Alongs:** Train and mentor new and developing reps using a two-step model: first, they shadow you; then you shadow and coach them
- **Sales Coaching & Development:** Deliver real-time feedback and coaching to improve reps’ presentations, objection handling, and closing skills
- **Lead by Example:** Maintain a high personal close rate, model exceptional sales behavior, and help foster a high-performance sales culture
- **Performance Reporting:** Track rep progress, appointment results, and training needs; report directly to the Sr. Sales Manager
- **Customer Service:** Build trust and rapport throughout the consultation process. Follow up on project questions and ensure a smooth customer experience
- **Project Assessment:** Accurately measure bathrooms and assess project needs (tubs, showers, conversions, etc.)
- **Pre-Scheduled Appointments:** Attend confirmed appointments—**no cold calling or prospecting required**
- Additional duties as assigned
Requirements
- Proven success in **in-home sales**, ideally in home improvement or remodeling
- Strong **one-call close ability** and confidence in high-ticket consultative sales
- Experience **training or mentoring** sales reps is strongly preferred
- Excellent communication, presentation, and interpersonal skills
- Highly organized, coachable, and performance-driven
- Comfortable using technology, specifically an iPad
- Willingness to drive within assigned territory (100-mile radius)
- Must be available to work evenings and weekends as needed
- Valid driver’s license and reliable vehicle required
Benefits
- Paid time off (PTO)
- 401(k) with matching program
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account
- Life insurance
Job title
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