Account Executive focused on acquiring new customers at Lumiform, a rapidly growing SaaS company in Berlin. Collaborate with teams to foster customer growth and drive revenue.
About the role
- Executivo de Contas responsible for managing client relationships focusing on retention and expansion for Ituran. Leading business reviews and proposing customized solutions in fleet management tech.
Responsibilities
- Manage the portfolio of active clients with a focus on relationship building, retention, and account expansion;
- Conduct periodic business review meetings to identify upsell and cross-sell opportunities;
- Map stakeholders and client needs to propose customized solutions;
- Act in a consultative manner, ensuring the best possible customer experience and satisfaction with contracted products and services;
- Keep CRM records up to date and report performance indicators;
- Collaborate with internal teams to ensure delivery of value to the client;
- Anticipate churn risks and propose corrective actions;
- Meet growth targets for the client base and relationship KPIs.
Requirements
- High school diploma;
- Intermediate Excel skills;
- Experience in B2B customer service and relationship management;
- Knowledge of technologies for monitoring, tracking, and vehicle fleet management;
- Category B driver’s license and availability to travel throughout Brazil;
- Desired:
- Experience working with fleet customers.
Benefits
- Competitive salary
- Meal or food allowance
- Transportation allowance
- Medical insurance (private room hospital accommodation)
- Healthtech platform - Dr. Alper
- Dental plan
- Pharmacy assistance
- TotalPass: gym network partnership
- Study assistance (subject to eligibility rules)
- Career development opportunities: online learning and corporate education programs
- Partnerships with educational institutions offering course discounts
- Quality of Life Program - Qualituran
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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