Program Manager Senior redefining member service and value delivery for USAA. Collaborating cross - functionally to implement strategic initiatives in banking operations.
About the role
- Program Manager at Itron managing complex energy and water solutions from planning to execution. Collaborating cross-functionally to meet customer requirements and project budgets in a hybrid work environment.
Responsibilities
- Own the end-to-end planning and execution of complex Software, Firmware, or Hardware programs from concept to production
- Develop and maintain integrated schedules across software, firmware, hardware and test engineering
- Manage critical-path dependencies between functional teams such as hardware, firmware, software, deployment, operations, support and external vendors
- Develop strong working relationships with cross functional teams across all levels of the organization and provide exceptional Stewardship to program core team to deliver programs on time, within budget and with high quality while achieving excellent customer satisfaction.
- Monitor overall solution, anticipate, identify, track and mitigate potential risks and obstacles such as scope creep, resource & personnel shortfalls, schedule problems, release delays and budget overruns.
- Report to Business, R&D and Product Line Management on potential issues and conflicts.
- Communicate progress to all levels of the business regularly.
- Manage effective decision making.
- Facilitate, support, and drive program Change Management
- Ensure project governance adherence
- Oversee common use of Itron's program lifecycle process.
- Contribute to the refinement of program lifecycle process.
- Drive continuous improvement through knowledge sharing and training.
Requirements
- Bachelor’s degree in related field such as computer science or engineering
- 3 - 5 years of experience as a program manager, technical lead, or systems engineer managing software/firmware/hardware development and deliver complex products/platforms/solutions
- Experience delivering SaaS, on-prem and cloud computing software models
- PMP Certification preferred or an equivalent combination of education, experience and / or training
- Strong mentorship skills with excellent communication, organizational and people skills, and the ability to work with cross-functional groups spread globally including diverse cultures and backgrounds
- Ability to present concise and relevant program information to management and executives.
- Tools: MSOffice, MS Project, SharePoint, Azure
Benefits
- Competitive benefit package including financial, social, health and wellbeing programs
- Paid vacation
- 401k matching
- Employee stock purchase program
- Hybrid work schedule
- Annual 10% bonus
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