IT Product Owner managing Dynamics 365 CRM to enhance unification with marketing and sales applications for ISS Tech Team. Collaborating across teams in a hybrid work model.
Responsibilities
Gathering and Translating Requirements: Work closely with stakeholders to gather requirements and translate them into detailed technical specifications.
Developing and Implementing Functionalities: Lead development of new functionalities, ensuring thorough testing and verification.
Providing Support: Ensure 1st to 3rd line support, secure smooth operation.
Maintaining and Improving Applications: Enhance existing applications to boost performance and user experience, either independently or with third-party vendors.
Managing Releases: Oversee the release and provisioning process.
Collaborating with Experts: Work closely with business and subject matter experts to ensure alignment with user needs and expectations.
Ensuring Quality: Maintaining high standards of quality assurance.
Documenting Functionalities: Create comprehensive documentation for all developed functionalities.
Mentoring Team Members: Collaborate with and mentor new team members, fostering a collaborative and learning environment.
Empower Digital Transformation: Deliver best practices and ensure standards.
Requirements
Curiosity and Problem-Solving: Naturally curious about business needs and proactive in identifying opportunities for innovation.
Collaboration and Communication: Excellent at maintaining effective communication across departments and aligning with user needs.
Passion for Code and People: Passionate about coding and mentoring, fostering a collaborative environment.
Adaptability and Project Management: Open-minded, adaptable, and skilled in Agile, Scrum, and project management.
Support and Improvement: Experienced in multi-level support and enhancing application performance.
Technical Expertise: Skilled in Azure, Dynamics365, and other related tools is advantageous.
Quality and Documentation: Committed to high standards of quality assurance and thorough documentation.
Benefits
Permanent contract.
Competitive package, including private Health Insurance.
22 days of annual leave per year +3 company leave days.
Flexible working hours & hybrid work model.
Continues training (Technical and behavioural development).
Modern, well-equipped office in the heart the city of Porto.
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