Hybrid IT Product Owner

at ISS A/S

• Job title: IT Product Owner
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Azure
• Location requirements: Hybrid, Porto, Portugal

About the role

• IT Product Owner managing Dynamics 365 CRM to enhance unification with marketing and sales applications for ISS Tech Team. Collaborating across teams in a hybrid work model.

Responsibilities

• Gathering and Translating Requirements: Work closely with stakeholders to gather requirements and translate them into detailed technical specifications.
• Developing and Implementing Functionalities: Lead development of new functionalities, ensuring thorough testing and verification.
• Providing Support: Ensure 1st to 3rd line support, secure smooth operation.
• Maintaining and Improving Applications: Enhance existing applications to boost performance and user experience, either independently or with third-party vendors.
• Managing Releases: Oversee the release and provisioning process.
• Collaborating with Experts: Work closely with business and subject matter experts to ensure alignment with user needs and expectations.
• Ensuring Quality: Maintaining high standards of quality assurance.
• Documenting Functionalities: Create comprehensive documentation for all developed functionalities.
• Mentoring Team Members: Collaborate with and mentor new team members, fostering a collaborative and learning environment.
• Empower Digital Transformation: Deliver best practices and ensure standards.

Requirements

• Curiosity and Problem-Solving: Naturally curious about business needs and proactive in identifying opportunities for innovation.
• Collaboration and Communication: Excellent at maintaining effective communication across departments and aligning with user needs.
• Passion for Code and People: Passionate about coding and mentoring, fostering a collaborative environment.
• Adaptability and Project Management: Open-minded, adaptable, and skilled in Agile, Scrum, and project management.
• Support and Improvement: Experienced in multi-level support and enhancing application performance.
• Technical Expertise: Skilled in Azure, Dynamics365, and other related tools is advantageous.
• Quality and Documentation: Committed to high standards of quality assurance and thorough documentation.

Benefits

• Permanent contract.
• Competitive package, including private Health Insurance.
• 22 days of annual leave per year +3 company leave days.
• Flexible working hours & hybrid work model.
• Continues training (Technical and behavioural development).
• Modern, well-equipped office in the heart the city of Porto.
• Free parking.
• ISS Tech Communities (Sports, Gaming & Band).
• Free access to company Gym.
• Snacks and drinks at the office.