Technical Supporter assisting customers with software - related issues and solutions. Collaborating using modern tools to ensure customer satisfaction and efficient operations.
About the role
- IT Functional Lead responsible for guiding Oracle ERP issues in an international context. Collaborating with vendor partners and business stakeholders to ensure compliance and performance.
Responsibilities
- Be responsible for providing timely guidance and solutions for all issues within Oracle ERP Cloud functional areas
- Work with the existing vendor partners and the IRM IT team
- Engage with key business stakeholders to capture their priorities
- Support IRM’s ongoing monthly and quarterly SOX requirements
- Plan and perform regression testing for the quarterly patching of our SaaS applications
Requirements
- 5-7 years of experience with Oracle ERP applications
- 5-7 years of hands-on experience within Oracle ERP/Fusion Cloud
- Bachelor's degree in Accounting, Finance, Information Technology, or related field
- Fluent in speaking both Portuguese and English
Benefits
- N/A
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Process Support Engineer at Applied Materials providing critical product lifecycle support. Guiding installations, diagnoses, and service of complex systems for semiconductor manufacturing.
Permit Analyst providing administrative support for applications at Sunshine Enterprise USA. Handling customer inquiries and processing permit requests with a detail - oriented approach.
Systems Engineer focused on modern endpoint management and automation across Microsoft and Apple ecosystems. Designing and implementing Intune solutions while enhancing DevOps practices.
Systems Engineer focused on Microsoft Intune and Apple endpoint management. Designing and automating solutions for a multi - customer environment with operational excellence.
Application Support Analyst performing IT support for healthcare systems in ambulatory care settings. Analyzing and resolving support issues while collaborating with various departments and vendors across the organization.
Customer Support Analyst responsible for providing efficient client support at CIAL Dun & Bradstreet. Engaging with clients via various channels to resolve issues and improve processes.
Support Engineer managing Microsoft Client Infrastructure for leading IT service provider with flexible work arrangements. Responsible for Windows environment stability and process/tool enhancements.
Support Analyst managing user support and internal applications at WTW Brazil. Focused on team collaboration and improving IT governance processes while providing assistance to users.
Warehouse Support Technician providing logistical support to Nestle's warehouses and managing stock movement. Ensuring compliance with quality and safety standards in operations.