Onsite Vendor Operations Manager – Patient Centered Solutions, Connected Technologies

Posted yesterday

Apply now

About the role

  • Vendor Operations Manager coordinating vendor management processes for clinical research services at IQVIA. Partnering across departments to ensure compliant and efficient vendor operations.

Responsibilities

  • Coordinate vendor sourcing, intake, qualification, onboarding, and offboarding in line with IQVIA policies and timelines
  • Partner with Procurement, Legal, Finance, Quality, and Information Security to support contracting and risk review
  • Support the vendor contracting lifecycle, including MSAs, SOWs, amendments, and renewals
  • Coordinate payment setup, purchase orders, invoicing, and payment remittance, resolving issues and exceptions as needed
  • Maintain accurate vendor records, documentation, and tracking to ensure audit readiness
  • Provide guidance to delivery teams on vendor governance, compliance, and escalation paths
  • Identify opportunities to simplify and standardize vendor processes to improve efficiency and reduce risk
  • Perform regular vendor portfolio reviews to support portfolio optimization in the form of cost savings and use of internal products and services when available
  • Provide cross-coverage for other Vendor Managers across PACT

Requirements

  • Experience supporting end-to-end vendor management, including sourcing, onboarding, contracting coordination, payment setup and remittance, governance, and relationship management
  • Ability to partner effectively with Procurement, Legal, Finance, and Quality teams
  • Strong organizational skills with attention to compliance, documentation, and detail while driving tasks and initiatives to closure
  • Clear communicator able to manage multiple priorities in a global environment
  • Strong knowledge of Microsoft Office and other data capture and compilation tools
  • Excellent written and verbal communication skills
  • Strong critical thinking and analytical skills
  • Competent presentation and interpersonal skills meeting the needs of all levels within the organization up to and including the Executive Management
  • Ability to demonstrate and apply relevant and evolving subject matter expertise illustrating mastered understanding of process / data analysis techniques and methodologies
  • Ability to successfully and quickly grasp, understand and apply various analysis techniques and methodologies
  • Ability to innovatively solve problems with demonstrated success delivering desired results according to quality guidelines and timelines
  • Ability to establish and maintain effective working relationships with team members, management, operations staff, clients, and executive management members
  • Experience in clinical research, life sciences, or healthcare (preferred)
  • Familiarity with vendor management or procurement systems (e.g., Aravo, Coupa, SAP, CLM tools) (preferred)
  • Experience supporting audits or inspection‑ready documentation (preferred)

Benefits

  • Not specified

Job title

Vendor Operations Manager – Patient Centered Solutions, Connected Technologies

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job