Assistant Store Manager leading a retail team for Crocs, delivering outstanding consumer experiences and overseeing daily operations. Collaborating and championing brand initiatives while adhering to company policies.
About the role
- Associate Manager leading the internal linguist team and ensuring quality in language management at IQVIA Language Solutions. Collaborating with stakeholders and improving external linguist engagement.
Responsibilities
- Lead a team of Internal Linguists to perform according to the expectations of their role.
- Assist Language Manager in setting goals for Direct Reports based on performance analyses.
- Achieve established KPIs by reviewing high-visibility documents for priority clients.
- Provide linguistic feedback to internal linguists on a monthly basis.
- Oversee the onboarding process of internal linguists.
- Contribute to the hiring process by reviewing tests and participating in interviews.
- Identify candidates for IL roles among External Linguists.
- Collaborate with LQS, Talent Management and Onboarding PM team on initiatives to improve quality.
- Lead initiatives to improve the quality of External Linguists and foster their engagement.
- Produce and present reports to the Language Manager and potentially to the Leadership Team.
- Identify and develop talent inside the team for succession planning.
Requirements
- Bachelor's degree, ideally in a linguistic, business, or scientific field.
- Minimum of 7 years of experience in the Translation and Localization industry.
- 1 year of experience in leadership roles is desirable.
- Has worked as a professional linguist during at least 2 years.
- Excellent written, interpersonal, and verbal communication skills.
- Fluency in English is essential; an additional language would be advantageous.
- Demonstrated ability to deliver results to the appropriate quality and time metrics.
- Solid leadership and customer service skills.
- Ability to establish and maintain effective working relationships with team members, management, and clients.
- Ability to work collaboratively with cross-functional teams.
- Experience working with XTRF and/or memoQ as well as with any TMS would be an advantage.
Benefits
- Health insurance
- Retirement plans
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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