Business Operations Specialist at expert.ai supporting performance measurement and improvement. Collaborating across teams to enhance operational efficiency and scale activities to meet growth targets.
About the role
- IT Business Systems Administrator managing Salesforce data migration and Excel pricebook development for telecom and utility companies. Supporting data transformation and ensuring compatibility with SaaS metrics.
Responsibilities
- Salesforce Data Migration: Cleanse, map, restructure, and prepare datasets ahead of import.
- Validate data against Salesforce schema.
- Support product and pricebook data alignment.
- Excel Pricebook Development: Refine a structured Excel-based pricebook.
- Implement logic, automation, and calculations using advanced formulas and VBA.
- Ensure compatibility with Salesforce product/pricebook architecture.
Requirements
- Advanced Microsoft Excel expertise, including complex formulas, data modelling, and strong VBA scripting experience.
- Proven background in data manipulation, cleansing, and large-scale data conversion.
- Working knowledge of Salesforce, ideally including:
- Understanding of Salesforce data schema/objects (Accounts, Contacts, Opportunities, Products, Price Books, etc.)
- Experience working with Salesforce data exports/imports, deduplication, validation, and field mapping.
- Strong understanding of SaaS commercial metrics, e.g.: ACV / ARR
- Contract terms
- Renewal structures
- Product & pricebook structures.
- Experience with Atlassian Jira administration (custom fields, workflows, bulk updates).
- Prior work with SaaS companies or subscription-based business models.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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