Hybrid Vice President, User Experience, Human Factors

at Ipsos North America

• Job title: Vice President, User Experience, Human Factors
• Job type: Full Time
• Experience level: Lead
• Salary: $165,000 - $175,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Vice President leading UX & HF initiatives and teams at Ipsos. Overseeing research, design, and business growth in a regulated environment.

Responsibilities

• Grow the business within Ipsos and create thought pieces by evangelizing UX & HF to Client Officers and Service Line Leads
• Sell UX & HF design and research work to clients by leveraging network, global Ipsos contacts, and existing client accounts
• Develop Ipsos’ UX & HF products and value proposition to grow Ipsos UX & HF into the leading global UX & HF agency
• Manage, mentor, and coach consultants (UX & HF research and design), providing both informal and formal feedback in a motivating and supportive manner
• Provide account management and oversight of multiple projects throughout the project lifecycle
• Review project team's work to ensure consistency, high quality, and the delivery of meaningful user experiences
• Create a unified vision for UX & HF solutions that bases design ideas on research and bases research recommendations on design principles

Requirements

• Bachelor’s degree in human factors, HCI, Psychology, Industrial Engineering, Industrial Design, Visual Design, Behavioral Sciences or equivalent experience is required (Master’s degree or higher preferred)
• 7 years of conducting UX & HF research or design is required (10+ years preferred)
• At least 5 years of leading interdisciplinary UX & HF teams
• In-depth knowledge of UX & HF design principles and current user research and design methodologies
• Industry and guidance best practices for conducting human factors research (e.g., FDA guidance, ANSI/AAMI HE75, IEC 62366-1:2015)
• Experience leading complex research programs within highly regulated environments (e.g., Med Device, Aerospace, Automotive)
• Record of using engaging presentation and written communication skills with senior clients
• Record of developing strategic sales with corporate clients
• Live in or close to Chicago (ideal) as you’ll be close to the research lab.
• Comfortable operating in fast-paced environment and working with international teams.

Benefits

• Career Development
• Exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
• Flexible workplace policy
• Strong collaborative culture