Field Access Director managing access and reimbursement for Ipsen’s Rare Disease portfolio in the Central region. Collaborating with healthcare providers and internal teams for patient access support.
Responsibilities
Collaborate with the Ipsen Value & Access home office and field teams, sales teams, brand teams, and the IPSEN CARES Patient support hub to facilitate access by addressing barriers to Ipsen’s Rare Disease product portfolio
Develop and manage communication channels with office staff at key accounts, including providers and specialty pharmacies, to facilitate patient access to Ipsen’s Rare Disease products
Support processes for enrolling patients in Ipsen patient support programs
Work directly with Patient Access Managers to resolve complex patient access questions in a timely manner
Assist with the design and development of access-related strategies, tactics, tools, and approved materials for use in the field
Clearly communicate available distribution options to HCPs, hospitals, and Integrated Delivery Networks (IDNs)
Educate HCPs and administrative staff on the Medicare Part D benefit structure and latest changes, highlighting implications for Ipsen’s product portfolio
Represent the Rare Disease Value & Access team and provide reimbursement and access support at professional conferences
Increase awareness of, and work closely with the IPSEN CARES Patient support hub
Collaborate with Patient Services on individual case management needs related to HCP education on access issues
Serve as an internal field access expert with Ipsen’s teams (e.g., sales and account management) by providing ongoing competitive intelligence and by identifying access-related barriers
Supporting appropriate patient access for all Ipsen Rare Disease therapies by providing timely and appropriate reimbursement information related to coverage and patient out-of-pocket costs across all payers relevant to a provider’s patient mix
Coordinate with internal resources to support Ipsen presentations at pharmacy and healthcare conferences
Achieve target metrics related to timely and appropriate response to customer requests for access support
Support strategic analysis and planning related to changes in local payer coverage policies
Advise Ipsen Account Teams of specific payer access challenges, and/or other access-related payer trends
Assist in the development of access-related training programs for healthcare providers and administrative staff.
Requirements
Bachelor's degree is required
Master's degree preferred but not required
Minimum 8-10 years of pharmaceutical or biotech industry experience
Minimum of 5+ years of directly related access and reimbursement experience with drugs or medical device products that require access and reimbursement support
Previous access and reimbursement support experience with rare disease drugs is strongly preferred
Expert-level knowledge of insurance coverage and payment policies
Deep experience with specialty pharmacies and limited distribution preferred
Experience working with hub and patient services
Exceptional verbal and written communication skills, along with problem solving and organizational skills
Strong business, analytical, administrative, and team building skills are essential
Clear mastery of Medicare Part D and Commercial payer pharmacy benefits
Experience in launching a new specialty pharmaceutical/biologic product or new product indication
Knowledge of regulations and laws governing the protection of patients identifying information, and relevant laws, regulations, and policies pertaining to access offerings.
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