Premier Service Consultant providing customer service and support to customers at AT&T. Engaging in innovation and creating connections that change the world.
About the role
- Implementing public health systems within municipalities using IPM's AI-driven cloud solutions. Collaborating with public clients to enhance data-driven health decisions and processes.
Responsibilities
- Implement IPM's Health System in municipal public institutions, following business rules and client requirements;
- Assessment and regulation across diagnostics, hospital care, primary care, healthcare delivery, and optimized management;
- Analyze system processes and functionalities, identifying improvements and necessary adjustments;
- Configure the system according to gathered requirements, ensuring data quality and security;
- Deliver training to system users, guiding them on operations and available functionalities;
- Monitor the implementation process, resolving issues and answering questions.
Requirements
- Degree or background in healthcare or technology;
- Knowledge of public health legislation and routines;
- Comfortable with technology (tech-savvy);
- Availability for frequent travel.
Benefits
- Meal and/or Food Allowance (BRL 35 per working day, approximately BRL 735 per month) via Caju flexible benefits card;
- Transportation voucher;
- Wellhub (formerly Gympass) - access to over 50,000 gyms across Brazil;
- Conexa Saúde - comprehensive telemedicine platform, including one urgent care consultation and one free session with a psychologist per month;
- Guapeco - pet health plan;
- IPM Birthday - BRL 150 on Caju with free balance to make your birthday extra special;
- IPM Refer - if you refer a professional who passes the selection process and remains employed for at least 45 days, you receive a BRL 500 referral bonus;
- Discounts on Unimed health plans and Uniodonto dental plans;
- Reconhece IPM - our financial recognition program for tenure, supporting long-term career development with us;
- Network of partner discounts, including pharmacies and restaurants;
- Monthly celebrations for festive occasions - Carnival, Festa Junina, Halloween, etc.;
- Flexible dress code - at our Headquarters and Technology Center you may come to work in shorts and a t-shirt.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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