Customer support and audit coordination staff for Intertek, a global quality and safety certification company. Managing audits and customer relationships across Germany, Austria, and Switzerland.
Responsibilities
Trusted point of contact for a dedicated portfolio of customers
Planning and coordination of audits in Germany, Austria and Switzerland according to defined guidelines
Close collaboration with our sales colleagues and auditors
Maintenance of customer data in our system
Ensuring complete documentation and transparent administrative handling of orders — from order receipt to invoicing
Requirements
Commercial vocational training or equivalent qualification with relevant professional experience
Ability to work independently, initiative, team spirit and a sense of responsibility
Customer- and service-oriented communication and working style
Confident user of common MS Office applications
Very good written and spoken English skills
Benefits
Flexible working hours, a variety of working-time models and the possibility to work remotely
Free beverages at our office
Support for sustainable mobility through a company bike program (bicycle, e‑bike, pedelec)
Employer contributions to capital-forming savings plans
30 days annual leave
Free access to meinEAP (employee assistance program)
Job title
Commercial Employee – Customer Support & Audit Coordination
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