Hybrid Technical Program Manager

at International SOS

• Job title: Technical Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud, SDLC
• Location requirements: Hybrid, London, United Kingdom

About the role

• Technical Program Manager leading complex technology programs at International SOS in London. Overseeing program planning, technical delivery, and stakeholder communication with a hybrid work model.

Responsibilities

• Define and manage end‑to‑end program plans, timelines, milestones, and delivery roadmaps
• Coordinate multiple agile teams to deliver integrated platform, product, or architectural outcomes
• Identify, track, and mitigate risks, issues, and dependencies across teams and workstreams
• Ensure cross-team alignment on priorities, scope, and technical direction
• Partner with Product Managers to ensure roadmaps reflect realistic delivery commitments
• Facilitate engineering planning cycles, release readiness, and technical dependency reviews
• Ensure consistent application of engineering and security standards across program workstreams
• Translate high-level product and architectural vision into actionable program execution plans
• Support system design discussions, clarifying technical assumptions and constraints
• Manage integration points across domains including APIs, infrastructure, data, and security
• Provide transparent, data-driven reporting on program status, delivery health, and risks
• Facilitate communications between engineering, product, architecture, and business stakeholders
• Ensure decision-making forums are effective, documented, and aligned with governance processes
• Manage expectations across customer groups, leadership, and partner teams
• Promote engineering and delivery best practices across teams
• Optimize cross-team workflows, ceremonies, and communication channels
• Support teams in improving velocity, predictability, and quality
• Champion a culture of accountability, collaboration, and continuous improvement

Requirements

• 6+ years of combined experience in software delivery, technical project/program management, engineering leadership, or similar roles
• Deep understanding of SDLC, agile methodologies, DevOps principles, and modern cloud-native architectures
• Demonstrated ability to manage large-scale, multi-team technology programs
• Proficiency in tools such as JIRA, Confluence, Miro, Lucidchart, ADO, or similar
• Strong analytical, planning, and organizational skills
• Excellent communication and facilitation abilities, especially in technical environments
• Experience working with senior stakeholders or in regulated domains (e.g., health & security)

Benefits

• Supportive, and open company culture
• An opportunity to learn and develop in a global environment
• Hybrid working
• Birthday holiday and option to purchase additional annual leave
• Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more