Hybrid Technical Operations Manager

Posted 5 days ago

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About the role

  • Technical Operations Manager overseeing building services across North and South America. Driving operational excellence and compliance while collaborating with regional teams.

Responsibilities

  • Plan and track maintenance delivery across the portfolio
  • Ensure operational reliability of Mechanical, Electrical and Plumbing (MEP) systems
  • Drive technical and regulatory compliance by supporting Location Operations Managers
  • Manage high-risk work including shutdowns and business-critical interventions
  • Own asset and maintenance data governance in the IWMS/Asset & Maintenance Management platform
  • Coordinate building IoT/OT operations including BMS controls
  • Support digital monitoring initiatives that improve reliability
  • Provide operations expertise to projects throughout all phases
  • Maintain accurate system documentation including operating manuals and system logs
  • Lead incident troubleshooting with structured approaches

Requirements

  • 8+ years in multi-site technical operations, facilities engineering, or building infrastructure management
  • Strong working knowledge of MEP systems and critical infrastructure
  • Provider and contract management experience, including SLA/KPI-based performance governance
  • Strong discipline in documentation, internal controls, and audit readiness
  • Ability to influence stakeholders in a matrix environment as a clear, pragmatic communicator
  • Fluent English (additional regional languages are a plus)

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements

Job title

Technical Operations Manager

Job type

Experience level

SeniorLead

Salary

$108,000 - $178,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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