About the role

Senior Resource Plane Platform Engineer building and operating critical infrastructure services for Internal Developer Platform in a leading cloud communications company.

Responsibilities

Own the design, implementation, and operation of shared Resource Plane services used across the organization
Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production
Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management
Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers
Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary)
Lead incident response, root cause analysis, and reliability improvements for owned services
Collaborate closely with Kubernetes Platform Team, IDP and other teams as required
Act as a senior technical voice in architecture discussions and platform roadmap planning

A bachelor’s degree in Computer Science, Software Engineering, or Information Technology
Senior-level experience operating production-grade, stateful distributed systems
Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch
Proven experience running infrastructure primarily in on-prem environments
Strong understanding of Linux systems, networking, and storage fundamentals
Deep experience with Infrastructure-as-Code (Terraform preferred)
Experience with GitOps workflows and declarative infrastructure management
Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning)
Experience working with Kubernetes-adjacent platforms and services
Ability to operate independently and take ownership in a small team environment
**Preferred Qualifications**:
Experience designing shared platform services consumed by multiple product teams
Familiarity with IDP concepts and developer self-service platforms
Experience migrating on-prem workloads toward cloud-native or hybrid models
Exposure to security, compliance, and governance requirements for shared infrastructure
Prior experience in staff- or principal-level technical leadership roles

*We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*