Product Owner E - Academy developing and optimizing digital learning platforms for W&H. Focusing on product vision, agile development, and user - centered e - learning offerings.
About the role
- Senior Product Manager at Intact Lab overseeing CCaaS product strategy and execution. Focusing on customer-centricity and data-driven decision-making to define product vision.
Responsibilities
- Overseeing the entire lifecycle of product development from ideation to launch
- Own major initiatives, identifying and solving key problems and contributing to our long-term product vision
- Define the product vision, strategy, and roadmap for high-impact product areas in the CCaaS domain
- Manage a diverse product portfolio, ensuring alignment and synergy across different product streams
- Develop and maintain strong relationships with key stakeholders and senior executives
- Drive strategic planning and execution to achieve business results and product success
- Identify risks and develop mitigation strategies for complex product challenges
- Analyze market trends, customer feedback, and business data to guide decision-making
- Collaborate with cross-functional teams such as engineering, design, marketing, sales, and other business units
- Mentor junior product managers and contribute to their professional development
Requirements
- Bachelor's degree in Business Administration or a related field
- Minimum of 5 to 7 years of relevant experience in product management, with a focus on CCaaS or similar domains
- Proven experience in leading product initiatives with little or no guidance, driving strategic planning and execution
- Ability to align and influence multiple teams and stakeholders across the company
- Strong analytical skills with proficiency in leveraging data-driven insights to guide decision-making and product success
- Excellent collaboration and communication skills, with a track record of fostering effective cross-functional teamwork
- Strategic thinker capable of translating complex ideas into actionable plans and driving continuous product improvement
- Passion for innovation, with a customer-centric approach and a relentless drive for excellence
- Experience with Agile Scrum development methodologies
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
Benefits
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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