Hybrid Product Lead

at Zip Security

• Job title: Product Lead
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, New York City, United States

About the role

• Product Lead managing the product function at Zip, building and scaling product strategy for cybersecurity. Collaborating with cross-functional teams and owning the product lifecycle end-to-end.

Responsibilities

• Own the **product roadmap** — centralized and clear product roadmap that takes insights from sales, GTM, customers and own distribution internally and externally
• Build **feedback loops and processes** for the product roadmap between customers, GTM, design, and engineering so we consistently prioritize the right problems
• Run **product discovery** to validate what to build next, define product requirements for each new project or feature, and define success metrics for launches
• Partner with engineering to **deliver high-quality releases**, balancing usability, impact, and technical constraints (QA)
• Define kpis - leverage datadog and other **product analytics** and tracking to measure adoption and satisfaction.
• Collaborate with the CEO and CTO on product strategy and positioning.
• Lay the foundation for our **product culture and processes** — the way we plan, learn, and build as we grow.

Requirements

• 5+ Years of Experience in B2B SaaS
• Startup experience - ideally as an early product hire
• Strong technical communication skills and a mastery of building processes + using software
• Strong sense of design principles and user experience

Benefits

• We want our employees learn, grow, and have career satisfaction
• We want to create a successful company – but not at the cost of culture. At Zip, we value each other, and want to create a culture where our people are not only “working in a fast-paced, challenging, environment” but are also (and more importantly) happy, learning, and able to contribute. We value succeeding as a collective.
• We are a high autonomy, high trust organization that prioritizes thoughtful communication
• No one likes being micromanaged. At Zip, we value autonomy and trust our employees to get the job done. We add communication here to emphasize that high autonomy and high trust doesn’t mean no support. At Zip supporting our employees and creating a great culture is a top priority. Thoughtful communication in tandem with high ownership is key to not just building a successful culture, but also external collaboration with customers and internal teams.
• We value transparency, equity, and empathy.
• Honest, empathetic feedback is kind. It gives your co-workers the opportunity to grow and become the best versions of themselves. At Zip, we value frequent, well-structured, fair feedback – feedback that directly relates activities to outcomes, and allows us all to move forward together, better.
• We want to move fast, be flexible, but not break things:
• We’re a start-up: we need to move fast, and be able to pivot at a moment’s notice. But we don’t want to break things, and want to balance being fast with being thoughtful and intentional about how we build our software.
• We value balance
• Whether it’s work/life balance or moving fast/building right balance, understanding the tradeoffs in a start-up and making sure to strike the right balance is necessary. We continuously evaluate our decisions in a data-driven way, and aim to make sure we’re always getting better.
• We assume best intentions
• We're a team working together to make enterprise cybersecurity easy. We'll face hard problems together, and assuming best intentions of coworkers is of utmost importance to building a great culture.