Senior Problem Manager leading global, cross - functional initiatives for technology incidents at Broadridge. Strengthening operational resilience and elevating incident management practices within ITIL framework.
About the role
- Manager of the EDP Center of Excellence leading data platform evolution and security at Intact. Overseeing global platform visions, governance, and team mentorship for high-performing squads.
Responsibilities
- Lead and cultivate a high-performing platform engineering team
- Own the evolution, maintenance, and support of Data & AI platforms
- Establish and enforce platform security and governance standards
- Develop, maintain, and communicate a multi-year roadmap for platform evolution
- Maintain structured cadences with platform vendors
- Continuously advance engineering and platform practices
- Implement and refine tools and processes that boost team autonomy and efficiency
- Balance project portfolio and resource development
- Coordinate activities and manage risks
- Ensure platform solutions meet client expectations
- Contribute to strategic planning for the data platform domain
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related field
- 8–10 years of relevant experience in data/AI platform engineering, DevSecOps or software development, with 3–5 years in people leadership roles
- Strong leadership skills with a track record of building, coaching, and retaining high-performing technical teams
- Proven experience with team operating enterprise Data & AI platforms (e.g., Databricks, Snowflake, SageMaker, Bedrock, Vertex AI), including governance and security integration
- Proficiency with cloud platforms (AWS, GCP, Azure)
- Familiarity with data governance, data quality management, and compliance frameworks
- Experience managing vendor relationships and third-party professional services
- Strong program and project management skills
- Knowledge of modern DevOps/IaC/DataOps practices and tooling
- Excellent communication and stakeholder management
- Comfortable working in evolving, complex environments
- Bilingualism is required (French and English) for candidates located in Quebec.
Benefits
- Opportunities for professional development
- Performance-led financial rewards
- Flexible work arrangements
- Environment where autonomy and excellence flourish
- Support for talent development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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