Account Manager developing relationships with customers for Intact's software solutions. Engaging in business reviews, proposals, and ensuring customer satisfaction in the Xline Department.
Responsibilities
developing relationships with our growing customer base
conducting regular business reviews & customer meetings
providing detailed proposals for new requirements
introducing new products and services
assisting with complex helpdesk issues
working with other Xline personnel to deliver an optimum service to your account
holding annual service level reviews with assigned Customers
meeting performance targets including revenue, credit control, interactions etc.
ensuring internal record keeping and reporting systems are kept up to date
working with team members to develop and undertake marketing campaigns
maintaining positive relationships with existing Customers with a view to providing future case studies /reference visit
Requirements
Diploma or an Accounting Qualification or Sales / Marketing qualification
A minimum of 2 years commercial Sales/ Customer experience
Proven track record of achieving targets in a competitive environment
Strong & broad practical knowledge of Accounting Software
Full Clean Drivers Licence
Benefits
Private healthcare
Flexible working hours
Pension Plan: Intact contributes up to 5% of an Intacter's salary
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