Account Manager in Customer Success team driving SaaS revenue growth at Moss through proactive customer engagement and strategic guidance.
About the role
- Territory Manager at US Foods responsible for managing customer relationships and selling food and non-food items. Driving sales and profitability goals while providing exceptional customer service.
Responsibilities
- Develop and manage established as well as new customers by selling food and non-food items.
- Foster the customer relationship in a team based selling model.
- Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems during the order process.
- Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
- Leverage other resources to assist with top penetration opportunities and new accounts opening.
- Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories and following leads from existing clients.
- Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.
Requirements
- 1+ year of sales experience preferred.
- Foodservice industry/culinary/restaurant management/hospitality experience preferred.
- Excellent oral and written communication skills and presentation abilities.
- Ability to build internal and external relationships and cold call to develop new business.
- Exceptional customer service and interpersonal skills.
- Competitive spirit and results driven mentality.
- Problem solving ability / Organization and negotiation skills.
- Team up mentality to collaborate with internal and external stakeholders.
- Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce).
Benefits
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term and long-term disability
- Employee stock purchase plan
- Life insurance
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