Customer Marketing Manager responsible for maximizing sales and marketing activities at iNova Health. Leading promotional strategies, budget management, and stakeholder collaborations in a hybrid role.
Responsibilities
Execute the Sales & Marketing Activity Plan (SMAP), align objectives and sales targets, and lead monthly cycle meetings to achieve full-year results.
Define and analyse account-level promotional strategies to drive volume, value, and GP; partner with KAMs for timely reviews and actionable learnings.
Oversee design, development, budgeting, and execution of POS materials, including product sampling and advertising assets.
Develop master planograms, roll out by account, and monitor SKU availability with KAMs to reduce out-of-stock levels.
Manage the Trade Marketing budget, deliver cost efficiencies, and collaborate with agencies to enhance POS effectiveness.
Align in-store messaging with ATL campaigns, driving shopper-first thinking to capture attention at point of purchase.
Organise brand activations, PR events, trade shows, and exhibitions to support marketing strategy and sales growth.
Build capability of beauty assistants, promoters, and merchandisers to improve stock availability, sales performance, and product knowledge.
Monitor and report on competitive activity (pricing, promotions, claims, GWPs), providing monthly market insights to stakeholders.
Collaborate effectively across Sales, Marketing, Finance, regional teams, and external partners to ensure seamless execution.
Requirements
Degree in Business Administration or Marketing
8+ years’ experience in trade marketing management, ideally within FMCG or Consumer Healthcare; skincare/personal care background is an advantage.
Strong knowledge of Modern Trade Channels with proven success in developing and implementing promotional strategies.
Excellent negotiation, leadership, and communication skills (written and verbal).
Skilled in analyzing sales-out data (AC Nielsen, Egg Digital, C-Scan) and translating insights into action.
Experienced in managing multiple cross-functional teams and presenting effectively to senior leadership and stakeholders.
Proficient in report writing, business correspondence, and procedure documentation.
Strong command of English and solid proficiency in MS Office (Outlook, Excel, PowerPoint, Word, Project).
Willingness to travel occasionally.
Attention to detail, logical and accurate working style, with strong organizational skills.
Self-starter with a positive “can-do” attitude, adaptable to change, and eager to learn new skills.
Demonstrates high personal and professional ethics, integrity, and commitment to supporting team members.
Flexible and agile thinker with the ability to meet deadlines and follow through on pending issues.
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