Technical Project Manager leading complex biometrics solution deliveries at Innovatrics. Managing cross-functional teams, risks, and client relationships in a hybrid work environment.
Responsibilities
Lead complex customer deliveries of Innovatrics biometric solutions across global markets.
Coordinate cross-functional teams and proactively shape scope, timelines, and risks with customers and internal stakeholders.
Build a full delivery map of our solutions, delivery lifecycle, governance, and escalation paths.
Join customer and internal ceremonies as the primary delivery owner on at least one active project.
Identify top delivery risks across your assigned scope and propose mitigation plans.
Align with Professional Services team on how you will run delivery rhythm (status, reporting, decision logs).
Lead at least one complex client delivery end to end, including scope control, milestones, resourcing, and stakeholder management.
Drive cross-team alignment on dependencies and unblock critical path issues with minimal supervision.
Contribute improvements to delivery playbooks, templates, and internal tooling based on real project learnings.
Lead multiple concurrent projects or a larger program with several workstreams.
Handle escalations and course-correct delivery when priorities, scope, or constraints change.
Confidently bridge technical and non-technical audiences in customer conversations.
Contribute to mentoring and knowledge sharing across Professional Services team.
Requirements
Proven experience delivering multiple complex software projects concurrently for multinational, geographically distributed clients, ideally in B2B or B2G environments.
Strong capability in scope control, risk management, escalation, and stakeholder shaping
Experience coordinating cross-functional delivery across engineering, product, and professional services
Fluency in English
Ability to run customer-facing governance and communicate confidently with both technical and non-technical audiences
Strong analytical thinking and structured problem solving
University education in a technology area or equivalent practical experience
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