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About the role
- Senior Solution Manager focusing on Criminal Justice technology and solutions at Innovatrics. Driving solution roadmaps and collaborating with teams to meet market needs.
Responsibilities
- Get familiar with our Criminal Justice portfolio, technical architecture, and solutions landscape.
- Understand Innovatrics strategy for Criminal Justice for the next 3 years.
- Build relationships with engineering, platform, revenue, and leadership teams.
- Shadow product and solution strategy sessions to understand how high-level goals are translated into solution roadmaps.
- Meet with sales, presales, and customers to grasp core use cases and pain points.
- Understand the global Criminal Justice ecosystem and its complexity across various regions and partners.
- Understanding “what matters” for customers and for the solution, such as NIST benchmarks, metrics, UI/UX, etc.
- Taking ownership of the different solutions roadmaps and aligning with product and business strategy.
- Driving priorities across technical, business, and customer needs.
- Collaborating with engineering and platform teams to deliver high-quality, scalable solutions.
- Working with the revenue organization to define and support go-to-market, demos, licensing models, and sales enablement.
- Communicating regularly to the MGT on the progress of the Cluster penetration.
Requirements
- Proven experience as a Solution / Product Manager in the Criminal Justice Sector, with strong knowledge of the Law Enforcement Ecosystem, challenges, and the various verticals.
- Business-oriented mindset, responsible for the Cluster Revenue across its various solutions.
- Demonstrated ability to shape roadmaps and deliver measurable outcomes.
- Excellent stakeholder management: engineering, revenue, partners, and customers.
- Strategic thinker with a data-informed mindset and strong problem-solving skills.
- Comfortable working in hybrid/remote setups with excellent communication.
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