Senior Solution Manager focusing on Criminal Justice technology and solutions at Innovatrics. Driving solution roadmaps and collaborating with teams to meet market needs.
Responsibilities
Get familiar with our Criminal Justice portfolio, technical architecture, and solutions landscape.
Understand Innovatrics strategy for Criminal Justice for the next 3 years.
Build relationships with engineering, platform, revenue, and leadership teams.
Shadow product and solution strategy sessions to understand how high-level goals are translated into solution roadmaps.
Meet with sales, presales, and customers to grasp core use cases and pain points.
Understand the global Criminal Justice ecosystem and its complexity across various regions and partners.
Understanding “what matters” for customers and for the solution, such as NIST benchmarks, metrics, UI/UX, etc.
Taking ownership of the different solutions roadmaps and aligning with product and business strategy.
Driving priorities across technical, business, and customer needs.
Collaborating with engineering and platform teams to deliver high-quality, scalable solutions.
Working with the revenue organization to define and support go-to-market, demos, licensing models, and sales enablement.
Communicating regularly to the MGT on the progress of the Cluster penetration.
Requirements
Proven experience as a Solution / Product Manager in the Criminal Justice Sector, with strong knowledge of the Law Enforcement Ecosystem, challenges, and the various verticals.
Business-oriented mindset, responsible for the Cluster Revenue across its various solutions.
Demonstrated ability to shape roadmaps and deliver measurable outcomes.
Excellent stakeholder management: engineering, revenue, partners, and customers.
Strategic thinker with a data-informed mindset and strong problem-solving skills.
Comfortable working in hybrid/remote setups with excellent communication.
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