Senior Account Manager managing client accounts and executing marketing strategies for automotive industry. Requires strong organizational and communication skills with a focus on client satisfaction.
Responsibilities
Attain working knowledge of Team Velocitys agency processes, account management, and integrated strategies
Provide direction to OEM Coordinator on how to prepare documents, i.e., meeting agendas, reporting decks, and general Client communications
Schedule, prepare, and manage client meetings, discussions, and conference calls
Maintain constant communication with Account Teams and internal teams on deliverables status and current work-in-progress using internal processes
Assist with resolving client questions and needs in a timely manner
Work to problem-solve production issues and errors; escalate issues, as needed
Understand Clients goals and effectively organize deliverables to ensure productive results
Learn, and maintain, knowledge of compliance and co-op requirements for all manufacturers
Support Program Director with additional tasks, as needed
Be capable of managing and overseeing your own accounts/projects
Assist with business development efforts such as proposals, pitch presentations, opportunity management, client follow-up, etc.
Be a student of the Industry!
Hone your understanding of the automotive industry, personnel, relationships, company culture, products, services, strategic communication planning and integrated marketing strategies
Continually seek ways to add value to the Client relationship
Bring value to the team and challenge us to think of ways in which we can be better!
Evaluate our efficiencies, our communication, and our overall organization to help us work better together
Work with internal teams including but not limited to sales, marketing, digital, development, and creative on client expectations, and delivery dates to ensure client satisfaction
Requirements
Bachelor's Degree
Minimum 3 years professional experience in client account management
Minimum 2-3 years experience specifically in automotive digital agency, highly preferred
Proficient in Microsoft Office products, strong emphasis on PPT and Excel abilities
Extremely strong written and verbal communication skills
Efficient listening and notetaking skills
Highly organized and detailed oriented
Analytical aptitude
Consistently exercise discretion and logical, independent judgment
Eagerness to take ownership of projects
Ability to establish priorities and objectives
Flexible in a fast-paced, ever-changing environment
Maintain focus and constructive behavior under pressure
Self-starter
Think strategically and execute tactically
Benefits
medical
dental
vision
401(k)
unlimited time off
wellness
competitive compensation commensurate on experience
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