Director of Project Management leading a team of project managers in delivering cloud transformations. Responsible for project standards, resource allocation, and client satisfaction in professional services.
Responsibilities
Lead, mentor, and develop a team of Project Managers
Establish career development paths and growth opportunities
Conduct regular performance reviews and provide continuous feedback
Foster a collaborative culture focused on client success
Recruit and retain top project management talent
Define and standardize project management methodologies
Create and maintain project templates, tools, and best practices
Develop and implement project governance frameworks
Establish project risk management processes
Continuously improve delivery processes based on lessons learned
Oversee resource allocation across multiple client engagements
Balance team workloads and optimize utilization
Coordinate with delivery teams to ensure appropriate staffing
Plan for capacity needs based on sales pipeline and forecasts
Collaborate with other department leaders on cross-functional resourcing
Ensure consistent, high-quality project delivery
Oversee project health and intervene when necessary
Maintain high client satisfaction scores
Identify and resolve delivery issues before they impact client relationships
Serve as escalation point for complex client situations
Track and report on key performance metrics for the PMO
Manage project profitability and financial performance
Identify opportunities for increased efficiency and cost savings
Requirements
Minimum of 10+ years of experience in project management, with at least 5 years in a leadership role
Proven experience building and optimizing a project management office in a professional services environment
A strong comprehension of the AWS Partner Ecosystem, preferably with a minimum of 2 years working experience at an AWS partner
Experience with AWS cloud projects or similar technology transformations
Strong understanding of project management methodologies (Agile, Scrum, Waterfall)
High proficiency with project management tools and systems (e.g., Jira, Smartsheet)
Track record of successful project delivery within scope, budget, and timeline
Experience with resource management and capacity planning
Demonstrated ability to manage client relationships and expectations
Demonstrated ability to balance business outcomes with technical implementation
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