Regional Manager overseeing Clinical Educators within a biotechnology firm, ensuring operational success and team performance across multiple states in the U.S.
Responsibilities
Manage the day-to-day operations of a designated team of Clinical Educators
Demonstrate sound decision-making and judgment across operational, compliance, and people leadership responsibilities
Ensure all program Key Performance Indicators (KPIs) are met or exceeded within assigned region
Provide ongoing assessment of regional performance utilizing quantitative and qualitative data
Support operational execution of all contractual program requirements
Maintain working knowledge of program technologies including CRM systems, dashboards, and reporting tools
Prepare, review, and validate regional reports, spreadsheets, and communications prior to distribution
Conduct regular field visits with Clinical Educators, including documented coaching and Field Coaching Reports
Provide ongoing coaching, performance management, and professional development to direct reports
Communicate program updates, enhancements, and organizational initiatives clearly and effectively
Ensure direct reports are equipped with appropriate tools, technology, and resources
Partner with leadership to support client and internal meetings, offering solutions and insights
Monitor roster changes including launches, realignments, territory changes, and other operational adjustments
Support leadership coverage as needed during planned or unplanned absences
Utilize financial and operational data to guide decision-making and control costs
Travel within assigned region as required
Perform other duties as requested
Requirements
Bachelor’s Degree or equivalent work-related experience (BSN preferred)
Active RN or RT license required
2–3 years of field leadership or supervisory management experience
Experience hiring, training, coaching, and developing talent
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