Solution Architect - Salesforce Financial Services Cloud enabling innovation at Birlasoft, a leader in Cloud and Digital technologies.
About the role
- Senior Solution Engineer at Infobip driving revenue through technical expertise and consulting in Voice & Messaging technologies, collaborating with sales to deliver tailored solutions.
Responsibilities
- Partner with Sales to support discovery, qualification, and solution design for voice- & messaging-related opportunities
- Lead technical presentations, product demos, and proof-of-concept engagements
- Translate customer requirements into scalable, secure, and cost-effective voice solutions
- Serve as a subject matter expert (SME) on related voice and messaging technologies
- Collaborate with Product, Engineering, and Operations teams to ensure proposed solutions are viable and aligned with product capabilities
- Respond to RFPs/RFIs and assist in the creation of technical documentation and solution diagrams
- Stay current on industry trends, competitive landscape, and emerging technologies
- Provide feedback to Product Management on customer needs and market trends
Requirements
- Minimum 5-7 years of strong expertise in pre-sales/solution engineering, tech sales, system integrations, implementation, or similar roles
- Experience in a technical role in the Telecommunications industry; experience in the Voice and CPaaS space highly desired
- Preferred knowledge in virtualization, machine learning, RCS, and mobile identity solutions
- Excellent communication skills (both written and verbal) to clients, partners, and colleagues
- You have the ability to challenge the status quo
- You have an Engineering background and passion for IT and technology
- Proactive and creative approach to attend to clients’ needs (even if sometimes they’re not aware of those needs)
- Able to present products and ideas with ease, confidence, and persistence
- Thrives in a fast-paced and dynamic environment
Benefits
- Medical, Dental, and Vision insurance
- Basic life insurance
- 401(k) plan participation with company match
- Short-term and long-term disability insurance
- Wellness plan of up to $500/year pro-rated based on hire date
- PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually
- Additional leave time for marriage, relocation, bereavement, and other major life events
- Twelve (12) weeks of paid parental leave
- Participation in employee share ownership plan (ESOP)
- Fourteen (14) paid holidays annually
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