Senior Solution Engineer at Infobip driving revenue through technical expertise and consulting in Voice & Messaging technologies, collaborating with sales to deliver tailored solutions.
Responsibilities
Partner with Sales to support discovery, qualification, and solution design for voice- & messaging-related opportunities
Lead technical presentations, product demos, and proof-of-concept engagements
Translate customer requirements into scalable, secure, and cost-effective voice solutions
Serve as a subject matter expert (SME) on related voice and messaging technologies
Collaborate with Product, Engineering, and Operations teams to ensure proposed solutions are viable and aligned with product capabilities
Respond to RFPs/RFIs and assist in the creation of technical documentation and solution diagrams
Stay current on industry trends, competitive landscape, and emerging technologies
Provide feedback to Product Management on customer needs and market trends
Requirements
Minimum 5-7 years of strong expertise in pre-sales/solution engineering, tech sales, system integrations, implementation, or similar roles
Experience in a technical role in the Telecommunications industry; experience in the Voice and CPaaS space highly desired
Preferred knowledge in virtualization, machine learning, RCS, and mobile identity solutions
Excellent communication skills (both written and verbal) to clients, partners, and colleagues
You have the ability to challenge the status quo
You have an Engineering background and passion for IT and technology
Proactive and creative approach to attend to clients’ needs (even if sometimes they’re not aware of those needs)
Able to present products and ideas with ease, confidence, and persistence
Thrives in a fast-paced and dynamic environment
Benefits
Medical, Dental, and Vision insurance
Basic life insurance
401(k) plan participation with company match
Short-term and long-term disability insurance
Wellness plan of up to $500/year pro-rated based on hire date
PTO: Accrual of up to twenty-three (23) vacation days per year, accrual of up to nine (9) sick days per year, plus carryover of up to nine (9) sick days annually
Additional leave time for marriage, relocation, bereavement, and other major life events
Twelve (12) weeks of paid parental leave
Participation in employee share ownership plan (ESOP)
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