Solutions Consultant providing tailored data solutions for agricultural and animal health clients by collaborating with Sales and Product Management on business needs. Leveraging analytic skills to address client challenges in sales and marketing data.
About the role
- Technical Presales Consultant developing scalable Customer-Experience architectures for enterprise clients by collaborating with sales and technology teams. Responsible for project phases from concept to execution.
Responsibilities
- You design smart, scalable customer experience architectures — technically sound, conceptually well thought-out, and delivering real added value.
- You support our sales teams in early project phases, deliver compelling demos and presentations, and advise clients on technologies, trends, and products.
- You support tender/RFP processes, estimate efforts, create technical concepts, and contribute to proposal preparation.
- You contribute your own ideas, evaluate new tools, and actively help further develop our product portfolio together with the team.
- You support internal trainings, knowledge sharing, and the enablement of sales and delivery teams.
Requirements
- Experience designing customer service or CX solutions
- Technical understanding of software development, system integration, or cloud architectures
- Knowledge of project management, presales, or tender/proposal processes
- Enthusiasm for digital customer touchpoints (chat, messengers, bots, etc.)
- Ideally experience with Genesys Cloud, Sprinklr, or comparable platforms
- Strong communication skills, presentation ability, and a confident demeanor
- Excellent written and spoken German and English
- Independent, structured working style and a willingness to take on responsibility
Benefits
- A diverse mix — we employ colleagues from 18+ countries.
- Intensive, structured onboarding with mentoring and a newcomer event.
- Continuous investment in external and internal training.
- Team Apple or Android? — You have the free choice and work with the IT equipment that suits you best!
- Offices with excellent transport links.
- Free beverages in the office — also for relaxed get-togethers after work.
- Internal benefit: We're always looking for new colleagues. Employee referrals are rewarded with an attractive bonus.
- Get-togethers & team spirit — we like to come together, not just for the Christmas party!
- Subsidies for your company pension plan, sports activities, a company bike, or a Deutschland-Ticket.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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