Customer Service Representative connecting with members of Independent Health. Engaging in inquiries, resolving issues related to benefits, claims, and eligibility for nearly 400,000 members.
IH
Independent Health
Currently Hiring
About the company
As one of Western New York's first HMOs, Independent Health covers approximately 355,000 people here and across the country with more than 100 plans, services and products.
If you have any questions about your Independent Health account, feel free to contact us through one of the following links:
Members - Contact Member Services for questions regarding your Independent Health plan, benefits, doctor information, etc.
You may also use this link if you are having problems logging into our online system.
FSA Members - Contact the FSA Department for questions regarding your FSA Account information.
You may also use this link if you are having problems logging into our online system.
Healthcare Professionals/Providers - Provider or Health Care offices may contact Provider Relations for billing inquiries, requests to become participating providers, or for general questions.
Employers - Contact Employer Relations
Brokers - Contact Broker Sales
Open jobs
Browse and apply for open jobs at Independent Health.
16 jobs found
Product Manager for Medicare at Independent Health responsible for product lifecycle and market analysis. Collaborating with cross - functional teams to ensure product success in a competitive environment.
Clinical Applications Administrator managing clinical systems at Nova Healthcare. Responsible for integration with various departments and optimizing business operations.
Actuarial Analyst providing a full scope of actuarial and statistical analyses for health care products at Independent Health. Collaborating with internal teams and supporting budget preparation.
Government Telesales Representative ensuring compliance in health insurance services through calls. Responding to customer inquiries and providing retention initiatives while collaborating with sales teams.
Individual Sales Representative responsible for Medicare sales acquisition and retention strategies. Staffing Medicare Information Centers and attending sales events to achieve sales goals.
Customer Service Representative providing support and resolving inquiries for Independent Health members. Engaging empathetically and accurately documenting customer interactions in a hybrid work environment.
Data Validation Analyst ensuring accurate and complete data reporting for Reliance Rx initiatives. Develops SOPs and collaborates with teams to meet project deadlines.
Regional Sales Executive at Reliance Rx fostering sales productivity and building relationships with healthcare providers. Handling community events and maintaining client records in the pharmaceutical sector.
Privacy and Data Protection Analyst supporting compliance and security programs in a healthcare organization. Collaborating with various teams on data protection and privacy initiatives.
Account Coordinator playing a critical role in Account Management, liaising between internal departments and clients. Responsible for handling inquiries and ensuring client satisfaction in pharmacy workflow.
Training Specialist developing and delivering training programs for new and existing associates in health industry operations. Supporting training needs for organizational initiatives in a hybrid work environment.