About the role

  • ICT Project Analyst at Incommunities, coordinating IT project management and delivering technology enhancements for effective operations. Engaging with users to support their needs and drive improvements.

Responsibilities

  • Manage and coordinate all aspects of IT Project Management, from discovery to go-live and support, making proactive decisions that will help the team deliver to agreed timescales.
  • Provide high quality project management and change management support to the IT Service.
  • Manage project dependencies and associated risks and provide regular project plans, updates and reports.
  • Coordinate third party suppliers, customers and partners to assist in achieving project objectives.
  • Coordinate system testing and documentation, including user acceptance testing
  • Assist in identifying training needs of internal and external ICT customers.
  • Maintain an up-to-date technical knowledge, ensuring a broad knowledge of the latest computer and mobile technologies.

Requirements

  • Experience of agile and waterfall project delivery in an IT organisation.
  • Experience of delivering technical projects that improve customer outcomes.
  • A proactive problem-solving mindset, with the confidence to make informed decisions that keep projects on track.
  • Strong communication and influencing skills, able to engage stakeholders at all levels and build working relationships.
  • Analytical thinking and attention to detail, ensuring risks, dependencies, and impacts are identified early and managed effectively.
  • Technical curiosity and willingness to learn, staying up to date with emerging IT and mobile technologies that add value to projects.
  • Ensure solutions are well -tested, documented, and meet business needs.
  • Minimum of 2 days per week in the office - dependent on project delivery.
  • Right to work in the UK, visa sponsorship isn't available.
  • A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

Benefits

  • Salary ranges from £41,562 up-to £46,202 depending on experience
  • Social Housing Pension Scheme with up-to 10% employer contribution
  • 28 days annual leave that increases with service plus bank holidays
  • Option to buy and sell annual leave
  • Training, development, and qualification opportunities
  • Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
  • Corporate health scheme membership
  • Access to an Employee Assistance Programme
  • Cycle to work scheme
  • Local gym membership discounts.
  • A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Job title

ICT Project Analyst

Job type

Experience level

Mid levelSenior

Salary

£41,562 - £46,202 per year

Degree requirement

No Education Requirement

Location requirements

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