About the role

  • Operational backbone of Bizee's engineering organization managing technical initiatives and ensuring compliance. Bringing structure to a transitioning team with a focus on accountability and predictable delivery.

Responsibilities

  • Define and implement the engineering operating model: how work enters, gets prioritized, planned, executed, and delivered
  • Establish intake queue management with clear criteria for request acceptance, routing, and initial sizing
  • Build prioritization framework balancing business value, technical debt, platform health, and strategic initiatives
  • Create solution design process ensuring technical approach is documented before development begins
  • Design and enforce cadence: sprint planning, standups, reviews, retrospectives, and quarterly planning cycles
  • Run end-to-end program management for platform modernization, Data, AI initiatives, infrastructure work, and cross-team dependencies
  • Define roadmaps, milestones, risks, and reporting for platform, data, and AI programs
  • Translate complex systems work into clear, actionable execution plans with owners and deadlines
  • Drive execution across AI-powered workflows, automation, and ML model integration
  • Support rollout of API-first foundations, event-driven architecture, and system re-architecture
  • Build and maintain executive dashboards showing program health, velocity trends, risk exposure, and delivery confidence
  • Create team-level dashboards for sprint progress, cycle time, throughput, and work-in-progress limits
  • Define leading and lagging indicators that surface problems early and drive accountability
  • Translate technical metrics into business impact language for stakeholder consumption
  • Partner with security and compliance to define, document, and operationalize SOC 2 processes within engineering
  • Establish change management procedures with appropriate documentation and approval workflows
  • Create and maintain evidence collection processes for audit readiness
  • Ensure engineering practices align with security controls and compliance requirements
  • Align Engineering, Platform, Data, AI/ML, Product, and Design around a unified execution rhythm
  • Ensure dependencies, sequencing, and resource needs are visible and well-managed
  • Facilitate decision-making, unblock teams, and ensure outcomes stay on track
  • Partner with Head of Data & AI and Head of Platform Engineering to ensure technical initiatives land cleanly

Requirements

  • 8+ years of Technical Program Management in SaaS, platform, or high-scale engineering environments
  • Proven track record designing and implementing engineering operating models from scratch
  • Experience with SOC 2 compliance, audit preparation, or security/compliance program management
  • Strong understanding of modern engineering systems: APIs, microservices, data pipelines, cloud infrastructure, and ML-in-production
  • Demonstrated success orchestrating cross-functional, multi-quarter technical programs
  • Experience building dashboards and reporting systems (Jira, Linear, custom tooling)

Benefits

  • Legal benefits - Social Security, 12 days of vacation, Vacation bonus
  • Superior benefits - medical insurance, Vision & dental plan, GymPass, Referral bonus, Birthday bonus

Job title

Senior Technical Program Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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