SIP - Customer Account Manager developing and implementing sales strategies in the B2B telecom market. Engaging wholesale customers and driving sales success in a hybrid work environment.
About the role
- Senior Director of Client Partnerships driving revenue growth through strategic sales and team leadership at Impact Media. Leading a dynamic team while cultivating relationships with top-tier accounts.
Responsibilities
- Drive revenue growth by selling advertising and branded content (social-first video, IG placements, consulting partnerships) with a focus on new business generation and top-tier account relationships
- Serve as a high-touch partner to priority clients, leading strategic conversations, uncovering opportunities, and ensuring long-term growth
- Lead and manage the Client Partnerships team (pre-sale)
- Develop, train, and coach your team with empathy and clarity — setting realistic expectations, providing feedback, and helping them succeed as sellers and account managers
- Build and optimize our revenue operations (RevOps) system in partnership with CoS and CEO, including pipeline management, forecasting, CRM hygiene, and performance reporting
- Collaborate with the CEO and leadership to design and execute revenue strategies, go-to-market plans, and pricing approaches
- Create and utilize sales collateral, decks, research, and benchmarks to support pitches and renewals
- Represent Impact externally in client meetings, pitches, industry events, and panels as a thought leader and trusted partner
Requirements
- 7–10+ years of experience in media sales, partnerships, or digital advertising
- Proven track record of consistently exceeding sales targets and generating new business
- Experience managing a small-to-mid-sized sales/account management team, with a demonstrated ability to coach, mentor, and empower
- Expertise in building and refining revenue operations systems (pipeline management, CRM, forecasting)
- Strong knowledge of social-first publishing, branded content, and ad products across Instagram, TikTok, and other social platforms
- Exceptional client communication skills, with experience leading C-level presentations and strategic conversations
- A willingness to travel as required for client meetings and industry events
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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